Flight Booking Assistant

You will be joining FlyNaija, a platform that helps travellers compare domestic flight fares before booking. In this role, you will guide customers through flight searches, explain fare options and baggage rules, and support them until their booking is confirmed. It is a remote position that combines customer service, attention to detail and clear communication, and you will work closely with a small operations team to keep things running smoothly for Nigerian travellers.

Flight Booking Assistant

Employer: FlyNaija
Pay:70,000 naira monthly
Location:Remote, anywhere in Nigeria
Deadline: Open until filled
Type: Full-time

Compensations

1. Monthly salary of 70,000 naira.
2. Fully remote work arrangement.
3. Structured onboarding and practical training.
4. Hands-on travel industry experience.
5. Continuous learning and development.
6. Performance recognition.
7. Career growth opportunities.
8. Friendly and collaborative team environment.
9. Exposure to Nigeria's domestic aviation industry.

About

FlyNaija is a Nigerian platform built for travellers who want to compare domestic flight fares from different airlines before making a booking. It brings together options from carriers like Air Peace, Ibom Air, Green Africa and others so users can find the cheapest fares quickly. The company is growing its operations team and needs people who enjoy helping travellers and communicating clearly.

Responsibilities & Requirements

  1. Assist customers with domestic flight searches on the platform.
  2.  Help customers compare flights, fares and airlines
  3. Explain routes, seat classes, fares and baggage allowances.
  4. Guide customers through the booking process from start to finish.
  5. Follow up on incomplete or abandoned bookings.
  6. Confirm passenger names, travel dates and contact details.
  7. Make outbound calls to customers when needed.
  8. Respond to enquiries via phone, WhatsApp and email.
  9. Send booking confirmations and travel information.
  10. Escalate airline issues, payment disputes or technical problems.
  11. Maintain accurate booking records.
  12. Follow up with customers before departure and share updates on booking changes.
  13. Handle customer information with confidentiality and professionalism.
  14. Work closely with the operations team for a consistent experience.
  15. You must have strong spoken and written English skills.
  16. You must have professional phone etiquette and a clear speaking voice.
  17. You must have strong customer service instincts and attention to detail.
  18. You must have reliable high-speed internet, a working laptop or desktop, and a smartphone.
  19. You must be able to make outbound calls and work remotely with minimal supervision.
  20. You must be resident in Nigeria.

How to Apply

Complete the application form on the FlyNaija careers page, or email your CV and a short introduction to hello@flynaija.ng. If you email, use the subject line: Application for Flight Booking Assistant – Your Full Name. Take your time with the form because there is no deadline, and make sure every detail you provide is accurate. Double-check your contact information before submitting, since that is how the team will reach you.

Why Apply

You should apply if you want a remote role that lets you work from anywhere in Nigeria while building real experience in the travel industry. FlyNaija offers training, recognition and room to grow, and you will be helping Nigerian travellers find and book flights with confidence. It suits someone who enjoys customer interaction and wants a steady full-time job with a supportive team.

Before You Apply

Confirm that you have a reliable internet connection, a working laptop or desktop and a smartphone before applying. Make sure you are comfortable making phone calls and working with minimal supervision. Prepare a clear CV and be ready to explain your customer service experience. If you lack a CV, you can still apply, but having one strengthens your application and shows you are organised

Required Skills

Customer service, clear communication, phone etiquette, attention to detail, organisation, time management, ability to learn booking systems, WhatsApp and email support, outbound calling, record keeping, confidentiality, remote work discipline.

Tips to Get Hired

Show genuine interest in helping travellers, not just filling a role. Mention any customer support, travel or reservations experience. Keep your application neat and error-free. Be ready to describe how you handled a difficult customer calmly and professionally.

Related searches

Experienced Remote Customer Service Specialist

You will serve as the frontline support for a software-as-a-service company, managing customer inquiries and ensuring clients receive timely, helpful resolutions. This full-time remote role places you at the center of customer satisfaction, where your communication skills and reliability directly shape how clients experience the brand. You will handle tickets, calls, and emails while working independently from home. If you thrive in a fast-paced service environment and enjoy solving problems, this position offers a solid opportunity to grow within a supportive team. Experienced Remote Customer Service Specialist Salary: $8 per hour Location: Remote Deadline: Open until filled Compensations 1. Competitive hourly pay of $8 2. Full-time work schedule 3. Remote work arrangement 4. Growth opportunities within the company Benefits 1. Flexibility to work from home 2. Supportive and innovative team culture 3. Opportunity to advance your career 4. Chance to work with a dynamic SaaS company ...
View

MTN Skills Academy – Free Digital Skills Training

Image
This program is designed to help learners gain practical digital and professional skills that can boost employability and career growth. It’s a free opportunity backed by MTN, offering structured training and certification to participants across Nigeria. MTN Skills Academy – Free Digital Skills Training By who: MTN Nigeria   Location: Nigeria (online access nationwide)   Deadline: Ongoing enrollment   Type: Training Program   Description   The MTN Skills Academy provides free online courses and training modules focused on digital literacy, entrepreneurship, and employability. Participants can learn at their own pace, access resources designed by experts, and earn certificates upon completion. The program is tailored to equip young people and professionals with skills that are relevant to today’s job market.   Benefits:   1. Free access to online courses   2. Certificates of completion for each course ...
View

Remote Support Associate

Image
This is a remote support role that involves assisting customers and handling various tasks from the comfort of your home. This position is suitable for individuals who are organized, detail-oriented, and proficient with basic online tools. You will be responsible for providing virtual assistance, compliance support, and other related services, matching your skills and background to the right track within the company. Remote Support Associate Salary: ₦300,000 and above per month   Benefits: Work remotely, flexible schedule, opportunity for career growth   Location: Nigeria (Remote)   Application Deadline: Apply Early About the Company The company is a remote support services provider that specializes in offering virtual assistance, compliance support, and customer service solutions. They focus on connecting skilled individuals with clients seeking reliable remote support, fostering a flexible work environment that promotes independence and professional devel...
View

Customer Support Representative

For this position, you would be the friendly voice and helping hand for customers of a cleaning company. Your days would involve answering questions, fixing payment problems, and tracking orders across phone, email, chat, and social media. You would work remotely or from Enfield, Connecticut, on a daytime schedule. The company wants someone who listens well, stays calm, and genuinely enjoys solving problems for people. Customer Support Representative Pay : $16.50 - $22.25 per hour Location : Remote Deadline : Apply as soon as possible Compensations 1. Hourly pay between $16.50 - $22.25 2. Full-time work 3. Day shift schedule Benefits 1. Remote work option 2. Full-time hours 3. Occasional collaboration with other departments 4. Opportunity to build customer service experience About Tidy Cleaning Champs is the employer. This company provides cleaning services and needs someone to handle customer conversations. They value empathy, teamwork, and clear communication. The team appears small ...
View

Nigerian Pidgin English AI Trainer

A company is hiring people who speak Nigerian Pidgin and Standard English fluently to help train an AI system. The work is remote and contract based, and the pay is ten thousand naira per hour, so your total earnings depend on how many hours you put in. You will record clear audio of yourself speaking in both Nigerian Pidgin and English, which helps the AI learn local phrasing, accents, and everyday conversational style. If you are comfortable switching between both languages and can record in a quiet space, this could be a good fit. Nigerian Pidgin English AI Trainer Hiring: Actively hiring Location: Remote Salary: ₦10,000 per hour Schedule: Flexible, based on the number of hours you choose to work Type: Contract Description This role involves speaking in both Standard English and Nigerian Pidgin to help train AI models to better understand localized phrasing, accents, and casual conversational patterns. You will record clear audio of yourself speaking Nigerian Pidgin or English in an...
View

Remote Customer Service Representative

This is a remote support opportunity for someone who enjoys helping people over the phone. The role is focused on assisting members, fitness clubs and health plans with questions about fitness programs, and it comes with work-from-home equipment and a steady hourly pay. Remote Customer Service Representative Employer: American Specialty Health Location: Fort Worth, TX - Remote / Work From Home Salary: $15 per hour Schedule: Remote work from home, must be available for video meetings and to work within designated timeframes. Requires stable internet connection of at least 20 Mbps up / 10 Mbps down, with 100 Mbps up recommended. Type: Full-time Description American Specialty Health Incorporated is looking to add a Customer Service Representative to its Customer Service Fitness department. The main purpose of this role is to deliver helpful and professional customer service to members who use SilverSneakers and other fitness programs. The position is fully remote and the company will prov...
View

Graduate Trainee Program - Tech, Business, Public Health

Image
This is a paid entry-level opportunity for recent graduates who want to build a career in public health, business, or technology. Greenery Global Services is offering hands-on training, mentorship, and a monthly allowance, with the chance to move into a full-time role after the program. Graduate Trainee Program - Tech, Business, Public Health Company: Greenery Global Services Location: Lagos State and Ogun State, Nigeria Salary: N150,000 - N250,000 monthly, negotiable Type: Graduate Trainee Program Description Greenery Global Services is running a structured graduate trainee program across three tracks: Tech, Business, and Public Health. The program aims to give young graduates practical workplace skills, exposure to real projects, and guidance from experienced professionals. Trainees who complete the program successfully are being prepared for full-time employment. Benefits: Hands-on practical trainings Professional mentorship Health Maintenance Organization coverage Transport allowan...
View

Content Writer

This is your chance to kickstart your writing career without needing years of experience. You will be working as a content writer creating simple, engaging, and informative content for a website, blog, and social media pages. If you love writing, enjoy researching topics online, and can express your ideas clearly in English, this remote contract role was made for you. The company is willing to train you, so your passion and willingness to learn matters more than your certificate. Content Writer Company : Learnitpedia Technologies Limited Type : Contract - Flexible Hours Location : Remote (Work From Home) - Nigeria Salary : USD 100 - 150 Monthly Deadline : Apply as soon as possible Compensation: You will earn between $100 to $150 per month. You get to work remotely from anywhere in Nigeria. You get flexible working hours on a contract basis. Benefits: You will receive training and guidance to grow. You get real work experience for your portfolio even as a beginner. You can apply easily ...
View

Executive Assistant

A company is hiring a proactive, growth-minded Executive Assistant to be the operational backbone of their M&A team. You will be the central point for all client communication, calendar and inbox management, CRM and sales pipeline organization, and day-to-day operations. It’s a broad, client-facing position that requires you to take full ownership, anticipate needs, solve problems independently, and comfortably use AI tools. If you are a go-getter who thrives without micromanagement and loves creating order from chaos, this is for you. Executive Assistant The client is a specialized business brokerage firm based in the US that helps small to medium-sized business owners understand the true value of their business and find qualified buyers. They act as a professional intermediary, guiding owners through the entire complex process of selling their company. The company is focused on providing a high-touch, confidential, and professional service. You will be joining a small, dedicated ...
View

Data Entry Specialist

You will be responsible for entering and maintaining company information accurately in this role. Working remotely, you will handle spreadsheets, databases, and various administrative documents. The position suits someone who is reliable, organized, and comfortable working with computer systems. You will review data for errors, prepare basic reports, and support other departments with their data and administrative needs. Full training on company systems is provided, so a willingness to learn matters more than prior experience. Data Entry Specialist 1. Salary: $35,000 to $47,000 per year 2. Location: Cortland, New York (remote) 3. Deadline: Apply early 4. Employer: Cortland Plastics International Benefits 1. Private health insurance 2. Pension plan 3. Paid time off 4. Performance bonus About Company Cortland Plastics International is looking to hire a data entry specialist. The company works in the plastics manufacturing sector and needs someone to keep its records organized and accurat...
View