Customer Service Representative

Employer: RHMS Technologies

Location: Ikeja, Lagos, 9 Simbiat Abiola Way, Medical Road, Ikeja, Lagos

Salary: ₦120,000 – ₦140,000

Schedule: Night shift required, Sunday to Monday work days as assigned by employer, Two days off per week, days may vary

Type: Hybrid

Description

Professional customer service role providing chat support and handling multiple tasks

Combining remote work from home with office work in Ikeja

Supporting customers professionally across available channels

Resolving enquiries and problems efficiently

Maintaining positive customer experience

Benefits:

Hybrid work arrangement

Competitive salary range

Responsibilities:

1. Support customers professionally through available channels

2. Communicate clearly via chat support

3. Resolve customer enquiries and problems efficiently

4. Maintain positive customer experience

5. Manage multiple conversations and tasks

6. Work independently from home and from Ikeja office as required

Requirements:

1. Excellent communication skills

2. Strong customer service attitude

3. Good written communication skills for chat support

4. Ability to multitask effectively

5. Good problem-solving skills

6. Ability to respond professionally to customer enquiries and concerns

7. Comfort working remotely and from office

8. Willingness and availability for night shifts

Required skills

Communication

Customer service

Chat support

Multitasking

Problem solving

Administrative

Sales

Customer facing support

Apply

Send CV to admin@rhmstech.com

Ensure CV highlights customer service, communication, chat support, administrative, sales or customer facing experience

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