This role offers an exciting chance for individuals with strong communication and customer service skills to work in a hybrid environment, combining remote support with office presence in Ikeja. You will handle chat support and assist customers with their inquiries, providing professional and efficient service while managing multiple tasks. Night shifts are required, offering flexibility in working hours and days.
Employer: RHMS Technologies
Location: Ikeja, Lagos, 9 Simbiat Abiola Way, Medical Road, Ikeja, Lagos
Salary: ₦120,000 – ₦140,000
Schedule: Night shift required, Sunday to Monday work days as assigned by employer, Two days off per week, days may vary
Type: Hybrid
Description
Professional customer service role providing chat support and handling multiple tasks
Combining remote work from home with office work in Ikeja
Supporting customers professionally across available channels
Resolving enquiries and problems efficiently
Maintaining positive customer experience
Benefits:
Hybrid work arrangement
Competitive salary range
Responsibilities:
1. Support customers professionally through available channels
2. Communicate clearly via chat support
3. Resolve customer enquiries and problems efficiently
4. Maintain positive customer experience
5. Manage multiple conversations and tasks
6. Work independently from home and from Ikeja office as required
Requirements:
1. Excellent communication skills
2. Strong customer service attitude
3. Good written communication skills for chat support
4. Ability to multitask effectively
5. Good problem-solving skills
6. Ability to respond professionally to customer enquiries and concerns
7. Comfort working remotely and from office
8. Willingness and availability for night shifts
Required skills
Communication
Customer service
Chat support
Multitasking
Problem solving
Administrative
Sales
Customer facing support
Apply
Send CV to admin@rhmstech.com
Ensure CV highlights customer service, communication, chat support, administrative, sales or customer facing experience
Why Apply
This opportunity is ideal for customer-focused professionals looking to work in a dynamic environment that balances remote work with in-office duties. It provides a chance to develop your customer service, communication, and multitasking skills while earning a competitive salary. The hybrid setup allows for versatility in your work experience, and the night shift arrangement can suit those seeking flexible schedules or additional income.
Before You Apply
Ensure you have excellent communication skills and a positive attitude towards customer service. Experience in chat support, multitasking, and problem-solving will give you an advantage. Be comfortable working both remotely and in an office setting, and be willing to work night shifts, including Sundays and Mondays as assigned. When preparing your CV, highlight relevant experience in customer service, chat support, administrative tasks, or sales, emphasizing your ability to handle multiple conversations professionally and efficiently.