Data Entry Officer
A company in the retail technology space is hiring a Data Entry Officer to join its client onboarding team in Nigeria. The role follows a hybrid work model and offers a salary of N150,000 per month plus other employment benefits. You will be responsible for entering and maintaining merchant data such as product catalogues, SKUs, pricing, inventory levels, and customer profiles on the company's platform.
The position works closely with Onboarding Specialists and Account Managers to ensure data is clean and ready from day one, enabling fast go-lives and reliable reporting. This role is ideal for someone with one to three years of data entry or data operations experience, preferably in SaaS, retail tech, or fintech, who is detail-oriented and takes pride in accurate work. Success in this role is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation.
Data Entry Officer
Location: Nigeria (Hybrid Model)
Salary: N150,000 plus other employment benefits
Deadline: Apply as soon as possible
Schedule: Full-time
Type: Permanent
Description
The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the organisation's platform. Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation. The role sits within the Client Onboarding job family and reports to the Lead, Onboarding.
Benefits:
1. Salary of N150,000.
2. Other employment benefits.
3. Hybrid work model.
4. Opportunity to work at the heart of the customer journey.
5. Chance to contribute to a scalable, error-free operational foundation.
Responsibilities:
1. Input, update, and maintain merchant data including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
2. Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
3. Ensure all records adhere to the company's data standards and naming conventions.
4. Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
5. Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry.
6. Support setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team.
7. Conduct checks to identify and correct errors, duplicates, or outdated records.
8. Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency.
9. Flag and document data anomalies, routing them to the appropriate team for resolution.
10. Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
11. Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes.
12. Identify recurring workflow bottlenecks and recommend improvements to the Operations lead.
13. Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.
14. Coordinate with internal teams to gather missing customer data without delaying onboarding timelines.
Requirements:
1. One to three years of experience in data entry, data operations, or a similar role, preferably in SaaS, retail tech, or fintech.
2. Exceptional attention to detail with a track record of high accuracy across large data volumes.
3. Proficiency in Excel or Google Sheets, including data cleaning, VLOOKUP or XLOOKUP, and basic formulas.
4. Familiarity with CRM platforms or POS and back-office SaaS tools.
5. Strong organisational skills with the ability to manage multiple projects simultaneously.
6. Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context is preferred.
7. Exposure to retail operations, inventory systems, or point-of-sale platforms is preferred.
8. Experience supporting an onboarding, implementation, or customer success team is preferred.
9. You should be obsessively detail-oriented and take genuine pride in clean, accurate data.
10. You should be process-driven but proactive, following workflows and flagging problems before they escalate.
11. You should be a team player who understands that your work sits at the heart of the customer journey.
12. You should be calm under pressure and able to handle high volumes without cutting corners.
13. You should be tech-savvy and always looking for smarter, faster ways to work.
Required skills
· Data entry and record management
· Bulk data imports from spreadsheets and CSV files
· Data validation and quality assurance
· Excel or Google Sheets, including VLOOKUP or XLOOKUP and basic formulas
· CRM platforms or POS and back-office SaaS tools
· Cross-referencing data across multiple systems
· Documentation and process improvement
· Organisational and time management skills
· Attention to detail and accuracy
· Cross-functional collaboration
· Ability to work under pressure and manage high volumes
How To Apply
Apply by completing the Google Form linked in the job advert. You will be required to provide your first name, middle name, surname, residential address, city or town, date of birth, mobile number, email address, qualification, grade or class of degree, gender, preferred work location, NYSC status, and how soon you can resume. You will also need to upload your CV as a single supported file with a maximum size of 10 MB. Available work locations listed on the form are Ikeja, Lekki or Ajah, Oyo, Ogun, Awka, Onitsha, Rivers, Delta, Kano, and Taraba. Make sure you submit the form using the Google account associated with your name and email, as these details will be recorded when you upload files and submit the form.
Why Apply
This role offers a clearly stated salary of N150,000 plus other employment benefits, which is uncommon for many job adverts and gives you a transparent picture of the compensation from the start. The hybrid work model provides flexibility compared to fully onsite roles, and the form lists multiple preferred work locations across several states, giving you some choice about where you would like to be based.
The position sits within a client onboarding team, which means your work directly supports the customer journey and gives you visibility across onboarding, account management, and support functions. There is also a defined set of success metrics, including accuracy targets, SLA windows, and backlog limits, which means performance expectations are clear and measurable. The preferred qualifications mention retail operations, inventory systems, and point-of-sale platforms, so this role can help you build or deepen experience in the retail technology space.
Before You Apply
Before applying, review the available work locations on the form and select one that genuinely works for you, since the hybrid model may require some onsite presence. Prepare your CV to highlight any data entry, data operations, or administrative experience, and where possible, mention specific tools such as Excel, Google Sheets, CRM platforms, or POS systems you have used. If you have experience with bulk CSV imports, data migration, or catalogue management, make sure that is clearly stated because it is listed as a preferred qualification.
Have your NYSC status and qualification details ready, along with your grade or class of degree, as these are required fields on the form. Be honest about how soon you can resume, and make sure the email and Google account you use match your name and contact details. Since the salary is stated, you can decide in advance whether the offer meets your expectations before investing time in the application. Double-check your CV file size and format before uploading to avoid submission issues.
